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ROI Calculator

myPassword Delivers an Immediate ROI
According to the Gartner Group, 20% to 50% of all Help Desk calls are for password resets. And, Forrester Research states that the Help Desk labor cost of a single password reset is $70.

How much do password resets cost your organization?

To demonstrate the potential value of myPassword, use our ROI calculator to determine the expense of password reset calls to your Help Desk. Then, contact Namescape to learn more about how myPassword, our self-service password reset solution for Active Directory, can start reducing your Help Desk costs today.
Number of End Users:
Help Desk calls per user, per year X Based on META Group's average of
1.75 calls per user, per month
Total Number of Help Desk calls =
Percentage of calls requiring password resets X
Password calls per year =
Average cost per call X  
Total Cost Per Year =
"The myPassword solution is very popular, and it has taken quite a weight off our service desk. Teachers and staff like it because students do not lose instructional time due to forgotten passwords."

Rob Hough, Director of Tech. Services
Christian Academy of Louisville
K-12 private school
4 campuses in multiple states
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