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New! v3.2 has the essential reports most requested by our most important evaluators – you!

Think you can’t afford a top-tier, self-service password reset solution? Think again.

We can show you how to start saving on Help Desk calls with myPassword v3.2. right now! Contact us and learn how.

Take a look at some v3.2’s new features:

  • The Administration Console provides a more efficient way to manage myPassword’s settings, email notifications and intrusion detection features.
  • New configurable user activity and summary reports can be exported, and configuration logs track changes to myPassword settings.
  • A real-time complexity compliance notification indicates the strength of a new password as it is created, ensuring your users adhere to password complexity policies.

Stay one move ahead with myPassword, an easy-to-use, yet extremely powerful, self-service password reset solution for Active Directory

  • Provides end users with a cost-efficient, safe and secure method to reset forgotten passwords
  • Meet complexity requirements and manage locked accounts
  • Rich feature set and intuitive web-based interface minimizes user downtime and dramatically decreases Help Desk costs
  • Provides an immediate and measurable ROI to your organization
  • Integrates tightly with our flagship product, rDirectory, to create a versatile and secure web-based employee and resource directory solution.

 

myPassword - Recent Activity Report
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myPassword - User Activity Report
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Features
Smart Profile Validation
The ProfileValidator assures the rapid enrollment of myPassword by checking the user's PC at logon to determine if their password reset profile has been completed.  If updates are needed, the ProfileValidator can be configured to either require or suggest that the user update their profile.  If users are not required to provide updates immediately, they will be reminded on each logon until complete.

Smart User Authentication with Intrusion Detection
myPassword incorporates several methods for detecting, deterring and blocking potential malicious activity.

Vouching
myPassword’s optional vouching feature allows a manager or other authorized individual to authenticate an account on behalf of another user who has forgotten their password or not yet completed a password reset profile.

Enhanced User Access
myPassword natively supports both Vista and Windows 7 and includes an optional GINA extension, as well as several alternative methods for accessing its powerful self-service capabilities.

Auditing and Notification
For every password modification, myPassword automatically records who changed what and when in the Windows event log and can optionally be configured to generate email notifications of the change.

Password Policy Enforcement
The myPassword generator ensures that IT password complexity and history requirements are met every time an account password is modified. Rule-based password reset profile generation assures that highly secure or sensitive accounts are forced to adhere to password policies.

Security and Compatibility Features
  • Client-side Encryption and SSL Support
  • Cross Browser Support
  • Language Support

 

What Our Customers Say About myPassword
 
"myPassword has cut our Help Desk calls by 50%, which increased overall productivity, both at the Help Desk and on the end-user side. Thank you Namescape!"
Director of Technology
Public School District
136 schools, 90,000 students
14,000 employees and 8,500 teachers

 

The Facts
According to the Gartner Group, between 20% to 50% of all Help Desk calls are for password resets.

Forrester Research states that the average Help Desk labor cost for a single password reset is $70.

 How much are you spending on password resets?

 

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