FAQ

The symptom: When users do not change the myPassword Password Reset Profile, once set.

The problem: In order to provide a higher degree of access security, the profile must be reset on a regular basis.

The solution:

This problem is easily solved using joBot. By configuring the Clear Attribute Value job to run on a scheduled basis, you can automatically clear out the Password Reset Profile. Here's how:

NOTE: This job requires the Account Module for joBot.

1. Select Jobs | Clear Attribute Value from the task pane, right-click and select New:
   
   
   
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2. Give the new job a name, (e.g., Clear PW Reset Profile) so that you know what it is supposed to do, then click the Change link to set the recurrence:
   
   
   
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   In this case, we set the recurrence to every 90 days. Click OK to save this setting.
    
3. On the Job Configuration window, if you choose the Click here to change job configuration settings option, you can customize this job to send reports when it completes, or even email notifications.
   
   
   
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   NOTE: The teletexTerminalIdentifier is automatically selected. This is the default attribute that stores the Password Reset Profile. You can select this option if you want to run the job against a specific container, or the entire directory, as well as enabled or disabled users (or both). Once you finish this configuration, simply click OK twice and the job is added to the task list.