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Service and Support

Namescape Technical Support
Namescape strives to provide leading-edge Active Directory Identity Management and Password Management Solutions and support them with incomparable customer service. Our technical support engineers are available by phone or email to help you realize the best value possible from your Namescape product.

In addition, our Customer Portal provides a venue for discussing the challenges faced daily in managing Active Directory. Harnessing the experience and expertise of Namescape's customers and the AD community brings new and innovative ideas for using our products, and for sharing information, ideas and solutions.

Please email support@namescape.com for all support requests.
Support Hours:

Monday - Friday (excluding holidays)
8 a.m. - 5:00 p.m. MST
Tel: (602) 667-8900, option 2
Toll Free: (888) 838-7060, option 2
Fax: (602) 840-2612
Email: support@namescape.com

Configuration Services are also available and provide you with expert customization of Namescape products designed to meet the specific needs of your company.

"It's a big plus when I can call or email tech support and within an hour or two, get a response that they are working on it. Within a half a day, I usually get a solution."

Kevin Esposito, Network Engineer
Global Manufacturing & Distribution Company
more than 2000 employees
and 48 facilities worldwide


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