Group Management

rDirectory's Group Management features are available in both the Professional and Enterprise Editions.

Securely delegate password resets to Help Desk staff. When myPassword is used with rDirectory’s Professional Edition, Help Desk operators can use the myPassword profile to validate the user's identity.

Allow Help Desk staff to perform account management functions such as Unlock, Disable or Delete without granting them administrative rights. Email notifications can be generated for these events, so administrators are always on top of potential password reset and account issues.

Delegate group management to Help Desk staff so they can add and delete users from groups. Users who are group managers may be authorized to add and delete members of their groups.

This time-saving feature allows a user to view a list of all the distribution groups that can be joined, subscribe to that group, and receive email notifications of group activity. Conversely, users can remove themselves from distribution groups when they no longer wish to be a member.

This feature enables users to search for employees who match specific criteria and send a query-based email to only those users. Employees effectively subscribe or unsubscribe to and from these groups by editing the attributes in their profile that match the query.