Self-Service Password Reset | myPassword ROI Calculator

myPassword is an integral and secure self-service password reset solution that provides an instantaneous Return On your Investment (ROI).

To demonstrate just how much of a value myPassword can be, we developed this ROI Calculator to help you compute how much money your Help Desk spends on password resets that could easily and securely be offloaded to users who could utilize our self-service password reset software to reset their own password and update their myPassword profiles.

Number of End Users:
Help Desk Calls per user, per year	X	Based on META Group's average of 1.75 calls per user, per month
Total Number of Help Calls	=

Percentage of calls requiring password resets	X	Based on META Group's average of 1.75 calls per user, per month. Gartner Group reports that password resets make up approximately 30% of total call volume
Password Calls per year	=

Average cost per call	X	META Group reports an average cost of $25/call
Total Cost Per Year	=

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USER EASE & FORCED
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A PLUS

"I found the software easy to install and implement. I like the fact that users are able to reset their passwords from the logon screen; obviously it is one of the most necessary features. Also, I like that users are forced to fill out their profile and answer their question if they haven't."

Robert, Network Architect
Public School District
85 Schools
30,000+ students,
5,000 teachers & staff

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