Vouching is an optional feature in myPassword that allows a manager or other authorized individual to authenticate an account on behalf of another user who has forgotten the answers to their security questions or has yet to complete a password reset profile.

Leveraging customizable, relationship-based roles, you can set up rules where different users may be allowed different vouchers, and receive different messages to indicate who can vouch for them. Since rules can leverage customizable Relationship-Based Roles, a voucher can also be based on relationships defined in the directory, such as Manager or another custom relationship that you create.